There are a few ways to make sure your app is always working!
How to solve technical issues with the Bingo Stars app:
- Check your internet connection. Bingo Stars requires a stable Wi-Fi or mobile data plan to work.
- Double-check your device operating system. Bingo Stars runs best on iOS 10.3 or newer.
- Make sure your Bingo Stars app is updated to the newest version. See instructions for how to update your Bingo Stars app here.
- Uninstall and then reinstall your Bingo Stars app from your device. All your information will stay safe during this process.
Following these steps will solve 99% of technical issues!
If you still need help, please submit a request and include the following:
- a detailed description of the issue
- screenshots (or better yet video) of the issue (if applicable)
- your game version, and device info (Device and iOS version)
We look forward to getting you back in the game!